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From Customers to Partners: The Future of the Student–University Relationship
The student–university relationship is too important to be reduced to a service contract. In a world where challenges are complex and change is constant, partnership is not just an ideal; it’s a necessity.
Sep 23, 20256 min read


Preparing for the Lifelong Learning Entitlement
The Lifelong Learning Entitlement represents both opportunity and challenge. Success requires strategic thinking, operational excellence, and commitment to transformation. With the right preparation and support, institutions can position themselves as leaders in the evolving landscape of professional and lifelong learning, creating value for learners, employers, and their communities while building sustainable futures for their organisations.
Sep 9, 20255 min read


Reimagining the Disability and Neuroinclusion service with the University of Surrey
Comprehensive and accessible disability services are essential to remove barriers and support diverse needs throughout the student journey.
Mar 12, 20252 min read


Implementing a Service Approach at the University of East London
Moving to a service culture with a clearly defined service catalogue enables everyone to understand the ‘what, how, who and when’.
Oct 25, 20242 min read


Student Identities and Forms of Engagement
By Ben Hunt, Sector Insights Lead / 06 December 2023 Identifying and Engaging the Higher Education Student Higher education students’ identities are constructed in different ways, by them individually, by higher education institutions and within society. This article introduces different ways of thinking about student identities, considers what this might mean for student expectations, and finally reflects on what this might say about different forms of student engagement.
Dec 5, 20234 min read


What is 'Belonging' and Why Does it Matter?
This article outlines issues relating to defining belonging, explains why belonging is important and highlights the work Strive Higher has done to foster belonging in practice.
Dec 5, 20234 min read


Designing a Maturity Assessment for the University of Nottingham's Student Record System
The student journey is marked by diverse experiences, intellectual growth, and needs. As higher education institutions face increasingly high expectations from students, the role of technology is pivotal in enhancing the educational experience and supporting students throughout their journey to have a positive outcome.
Oct 27, 20232 min read


Enhancing Student Belonging at the University of Nottingham
A student's sense of belonging is intrinsically linked to their student experience. It is well established that engagement, surroundings, and personal space are key facets of fostering student belonging.
Jun 19, 20232 min read


Building an Inclusive Student Recruitment Service at the University of Nottingham
Being able to accurately forecast student numbers and recruit students is vital for the financial health of any university. As such, universities must look beyond how student recruitment teams operate to consider how the wider ecosystem across functions can be nurtured to support overall recruitment ambitions.
Jun 12, 20232 min read
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