For many universities, improving how research is managed and supported seems like an impossible dream. Despite the UK’s global recognition for high-quality research and outcomes, as well as our reputable research frameworks, centres and universities, research management itself is still one of the hardest areas to get right. Why is this?

Against a backdrop of constrained public funding, fierce competition for students and a crowded sector, UK universities must reimagine how they support research - not only to advance academic excellence, but to increase institutional income. REF, KEF, and innovation funding streams offer significant opportunities, but only if support structures are aligned with income potential. Optimising research support is no longer a back-office function; it is a strategic imperative.

The sign off date for the first HESA Data Futures (HDF) submission has now passed. What should have been a celebration of a significant milestone in the journey towards in-year data submissions has instead seen institutions limping towards the finish line, dragging their data with them. The regulator has announced the need for an independent review of the processes. So how did we get here, and what can be done?